Business English & Email Writing – Syllabus

Business English & Email Writing – Syllabus

Module 1: Business Communication Essentials
Professional English, tone & clarity, formal vs informal communication.
Module 2: Email Writing Skills
Subject lines, formatting, professional templates, CC/BCC, attachments.
Module 3: Workplace English Conversations
Meetings, presentations, phone etiquette, greetings & corporate expressions.
Module 4: Report & Document Writing
Business letters, memos, proposals, error-free documentation.
Module 5: Customer & Client Communication
Service communication, problem resolution, email etiquette.
Module 6: Practical Assignments
Email tasks, proofreading exercises, situations-based communication.